Returns
Due to the nature of our health & wellness products, we do not accept returns if the product has been opened or used. Unopened items can be returned within 3 days of delivery at the buyer’s cost, only if the product is received damaged or incorrect.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 7-10 working days.
Exchanges
We replace items only if they are defective or damaged. If you need an exchange, contact us at relivabd@gmail.com with your order number and clear photos of the issue.
Cancellations
Orders can be cancelled within 1 hour of placing the order by contacting us immediately. After processing, cancellations are not possible.
Contact Us
For any questions regarding returns, refunds, or terms, please email us at relivabd@gmail.com.